Privacy Policy

Effective Date: May 2026

At Rustech Wood, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect any personal information collected through our website.

Contact Details

Rustech Wood
Claregalway
Co. Galway
Ireland

Email: info@rustechwood.com

Information We Collect

We may collect and process the following information:

Information submitted through our contact form:

• Name
• Email address
• Phone number

Information collected during online orders:

• Name
• Email address
• Phone number
• Delivery address
• Order details

Website usage information:

We use Google Analytics to collect anonymous information about website visitors, including:

• Pages visited
• Time spent on the website
• Device and browser information
• General location information
• Traffic sources

This information helps us improve our website and user experience.

How We Use Your Information

We use your information for the following purposes:

• To respond to enquiries submitted through our website
• To process and fulfil customer orders
• To arrange delivery of products
• To communicate with customers regarding orders or enquiries
• To improve our products, services and website functionality
• To analyse website traffic and visitor behaviour

We will only collect and use personal information where we have a lawful basis to do so.

Google Analytics

Our website uses Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

• Your IP address (which may be anonymised)
• Device type
• Browser information
• Pages visited
• Time spent on pages

This information is used solely for website analysis and improvement.

You can learn more about how Google uses data here:

Google Privacy & Terms

Cookies

Our website may use cookies to improve functionality and user experience.

Cookies are small files stored on your device that help websites function correctly and provide analytical information.

You can disable cookies through your browser settings if you prefer.

Payment Processing

We use WooCommerce and WooPayments to process online orders and payments securely through our website.

When placing an order, payment information may be processed by trusted third-party payment providers. Rustech Wood does not store full payment card details on its own servers.

Payment providers may collect and process information including:

• Name
• Billing information
• Payment details
• Transaction information

These providers process your information securely and in accordance with their own privacy policies.

Data Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only where necessary with trusted third parties involved in providing our services, including:

• Website hosting providers
• Payment processing providers including WooPayments
• Delivery or courier services
• Website analytics providers
• Technical service providers who help maintain our website

These parties are required to process your information securely and only where necessary to provide their services.

Data Retention

We will only retain your personal information for as long as necessary to:

• Provide our services
• Fulfil legal obligations
• Resolve disputes
• Maintain business records

Your Rights

Under applicable data protection laws, including GDPR, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain uses of your information
• Request a copy of your personal data

To exercise any of these rights, please contact:

info@rustechwood.com

Security

We take reasonable steps to protect your information and use appropriate security measures to prevent unauthorised access, disclosure or misuse.

However, no method of internet transmission or electronic storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.